Privacy Policy

Last updated: February 12, 2026

1. Introduction

eShops ("we", "our", or "us") operates the eShops platform at eshops.bd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using eShops, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Full name
  • Email address
  • Phone number
  • Business/store name
  • Password (stored securely in hashed form)

Store & Product Data

When you use our platform, we store:

  • Product information (names, descriptions, images, prices)
  • Landing page content and settings
  • Order information (customer names, phone numbers, addresses)
  • Custom domain configurations

Automatically Collected Information

  • IP address and browser type
  • Pages visited and time spent
  • Device information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

  • Provide, operate, and maintain the eShops platform
  • Process orders and manage your store
  • Send administrative notifications (account, security, updates)
  • Respond to customer service requests
  • Improve our platform and develop new features
  • Detect and prevent fraud or abuse

4. Third-Party Services

We may share data with third-party services that you choose to integrate:

  • Facebook/Meta: If you enable Facebook Pixel, visitor and conversion data is sent to Meta as configured by you.
  • Google Analytics: If enabled, anonymized usage data is sent to Google.
  • Google Tag Manager: If configured, data flows through your GTM container.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

  • SSL/TLS encryption for all data in transit
  • Encrypted password storage using secure hashing
  • Regular security audits and updates
  • Access controls and authentication mechanisms

While we strive to protect your data, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., order records for accounting).

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Withdraw consent for optional data processing

To exercise these rights, contact us at the email below.

8. Cookies

We use essential cookies to keep you signed in and maintain your session. We do not use tracking cookies unless you enable third-party analytics integrations on your store.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

info@eshops.bd